2 male and 2 female looking at a piece of paper
A man and 2 women in suits standing


The check in , when performed with the renter , reduces the chance of a dispute at the end of the tenancy.  The tenant, by signing the agreement, shows their agreement to the condition of the apartment or house. If they are not made aware of the property move in report, or given opportunity to make amendments, which need to be agreed by the independent clerk, the report may become redundant.

Another issue which may arise is the state of cleanliness of the property. If a tenant is not checked in, it is very easy for them to claim that the cleanliness was not up to standard, or as reported on the original property inventory. This is especially applicable in cases where the document has not been signed, and  returned to the agent. Additionally, in some circumstances, tenants have been known to alter the property report after moving in, especially if damage has been caused, eg. furniture scraping against walls and leaving large gouges or marks

The move in report is extremely important in the event changes have happened, for example: maintenance or cleaning has taken place. The professional clerk then has the opportunity to record the relative changes and make amendments where needed.

Electric and gas meter readings should also be agreed upon when meeting. And new recordings written down and photographed, if changed from the original inventory.

How are move in reports carried out?

It should be performed with the renter or a tenant representative at the beginning of tenancy, before they have moved in. The independent clerk will meet either one at the location and carry out the processtogether. This will also give the clerk time to go through the inventory and point out any potential issues with either one of them. 

The inspector will also elaborate on what is `fair wear and tear` and what is not. For example, a clerk would explain that putting extra picture hooks or nails on the wall is not considered as `fair wear and tear`, and the renter would either need to get permission from the Landlord, or if a managed unit- the agent.  There are rental contracts that have clauses pertaining to fixtures on the walls, and the tenant is advised to read them.

Contact us now for all your  check in service needs in Central/Greater London and Hertfordshire

Information on mid-term reviews/ interim visits can be found here


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